Community report
Pixel Guild
Last 90 days · 94,210 messages · 7 channels
Repeat questions cost you about
~71 hours
1,412 answers to your top 5 topics in 90 days, at min each. This is an estimate: change the number to match your team.
Busiest channels
- #general 38,120 · 40%
- #help-and-support 22,940 · 24%
- #showcase 11,630 · 12%
- #bug-reports 8,210 · 9%
- #off-topic 7,480 · 8%
- #feedback 4,120 · 4%
- #announcements 1,710 · 2%
Messages per week
Your community
- Active authors
- 3,182
- Of 18,420 members
- 17% speak
- Returning authors
- 61%
- Top 10% write
- 72%
Languages
English 74% · Spanish 11% · Portuguese 7% · Other 8%
When they talk (UTC)
Top 5 questions asked
- 1 Pricing & plans 412×
Asking how much the paid tier costs and what the free tier includes.
- 2 Account access / login 338×
Unable to sign in after changing email or resetting a password.
- 3 Refunds & billing 261×
Requesting a refund or asking why they were charged twice.
- 4 Roadmap & release dates 214×
Asking when a promised feature will ship.
- 5 Integration setup 187×
Needs help connecting the product to a third-party tool.
With Mava: Mava's AI answers these instantly from your docs, so your team stops repeating itself.
Response health
- Questions
- 3,960
- Unanswered
- 27%
- Median first reply
- 1.6 h
With Mava: 24/7 AI first response, so nobody waits hours for a first answer.
Who carries the support load
68% of answers come from just 3 people.
- Helper #1 31%
- Helper #2 24%
- Helper #3 13%
With Mava: A shared inbox plus AI spreads the load, so your top helpers don't burn out.
Stop answering the same pricing & plans question.
Create a free Mava workspace: connect this Discord, train the AI on your docs and answer your top questions automatically.
Create my free workspaceThis report contains aggregates only (no messages or usernames) and is deleted on Oct 23, 2026.